Returns & Exchanges

Please notify us within 30 days of receipt of goods if you wish to exchange or return your purchase. Please make sure returned items are unworn, unwashed and undamaged. Exchanges and returns within continental US are made free of charge. International orders subject to international shipping rates. Refunds are issued within 7 business days of receipt of returned goods to your original form of payment.  

Please use the form below to start your return or exchange process.

If you have received a damaged or defective item, please email us at returns@pivottestudio.com with a picture of the damage or defect and your order number and we’ll take care of you!