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Returns & Exchanges

Please notify us within 15 days of receipt of goods if you wish to exchange or return your purchase.  Please make sure returned items are unworn, unwashed and undamaged.  Exchanges are made free of charge.  Returns will be charged a $6 return shipping and restocking fee.  Refunds are issued within 7 business days of receipt of returned goods to your original form of payment.  

Please use the form below to start your return or exchange process.

If you have received a damaged or defective item, please email us at hello@pivottestudio.com with a picture of the damage or defect and your order number and we’ll take care of you!

Order Number:
Your Name:
Email:
Phone Number:
Reason for Return or Exchange

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